Effective date: November 5, 2026
1. Who we are and what this policy covers
RAFMATRIX LLC is a Wyoming limited liability company. Our address is 30 N Gould St Ste R, Sheridan, WY 82801, USA. For the personal information described in this policy, RAFMATRIX LLC is the controller or responsible business. Privacy contact: info@rafmatrix.com.
This policy applies to rafmatrix.com and company inquiries. This website describes our B2B services and provides contact information. RAFMATRIX LLC does not sell products, take orders or collect payment-card information on this website.
2. Information collected and its sources
We collect information directly from you when you contact us: your name, email address, subject, message and anything else you choose to include. If you contact us by another method, we receive the information you provide through that method. Please do not submit payment-card details, identity documents or other sensitive information through this website.
To deliver and protect the website, the hosting provider may process technical information such as IP address, requested URL, browser and device details, timestamps and security or error logs. Your browser also stores the cookie preference described below. We do not use this website to collect precise location information or build advertising profiles.
3. Why information is used and our legal bases
We use inquiry information to read and answer messages, communicate with you and keep a record of the correspondence. Where the GDPR or UK GDPR applies, this is generally based on our legitimate interests in answering business inquiries and managing communications. If an inquiry concerns steps you request before entering a contract, or an existing contract with you, the applicable basis may instead be contractual necessity.
Technical information is used to deliver the website, prevent abuse, investigate errors and maintain security, based on our legitimate interests in a functioning and secure website. We may also retain or disclose information to comply with legal obligations or establish, exercise or defend legal claims. Consent is the basis for any optional storage or tracking that requires consent; none is currently enabled on this site. We do not add company inquiries to marketing lists.
Providing contact details is voluntary. The form marks information needed to respond as required; without it, we may be unable to answer. We do not make decisions with legal or similarly significant effects based solely on automated processing.
5. Service providers and other disclosures
Information may be processed by service providers that help operate the website and respond to inquiries: the website hosting and security provider, and the email provider used for correspondence. These providers process information under their applicable terms and data-processing arrangements.
We may disclose information where required by law, to respond to lawful requests, protect rights or safety, prevent fraud or abuse, or in connection with a proposed or completed business reorganization, subject to applicable safeguards. Professional advisers may receive information where needed for those purposes. We do not sell personal information or share it for cross-context behavioral advertising through this corporate website.
Following an external link, including the link to Holtmore, brings you to a separate website with its own privacy practices.
6. Retention and security
Inquiry records are kept only as long as reasonably needed to resolve the inquiry, handle follow-up correspondence, maintain necessary business records and comply with legal or dispute-related requirements. The period depends on the nature of the inquiry, whether the matter remains open and any applicable limitation or statutory period. Hosting and security logs are retained according to the provider’s operational and security requirements. We delete or de-identify information when it is no longer needed, subject to lawful retention and backup cycles.
We use measures appropriate to the nature of the information, including encrypted website connections when deployed with HTTPS and access controls offered by our service providers. No internet transmission or storage system can be guaranteed completely secure. Please avoid including sensitive information in messages.
7. International processing
RAFMATRIX LLC is based in the United States. Information you provide may be processed in the United States and other countries where our service providers operate. Those countries may have different data-protection laws from your country.
Where the GDPR or UK GDPR requires safeguards for a restricted transfer, the applicable mechanism must be an adequacy decision or appropriate safeguards, such as European Commission standard contractual clauses and, for UK transfers where required, the UK Addendum or International Data Transfer Agreement, with supplementary measures as needed. This policy does not itself create a transfer safeguard. Contact info@rafmatrix.com for information about the safeguards applicable to your information or to request an available copy.
8. US privacy rights, including California
Depending on your state of residence and whether the applicable law covers the processing, you may have rights to access or know about your personal information, obtain a portable copy, correct inaccuracies, request deletion and opt out of sale, targeted advertising or certain profiling. Where applicable, you may also have a right to limit certain uses of sensitive personal information and appeal a denied request. This notice does not assert that RAFMATRIX LLC meets every state law’s applicability thresholds.
For California residents, the CCPA as amended by the CPRA may provide rights to know the categories and specific pieces of information collected, the sources, purposes and recipient categories; to delete or correct information; to opt out of sale or sharing; and to receive equal treatment when exercising these rights. Our corporate-site processing involves identifiers and contact details, inquiry contents and internet or network activity, from the sources and for the purposes described above. We do not use this site to sell or share information for cross-context behavioral advertising or to use sensitive personal information for inferring characteristics.
We do not discriminate for exercising applicable rights. Global Privacy Control and other legally recognized opt-out signals will be honored where applicable; no sale, sharing or targeted-advertising tracking is active on this site. General “Do Not Track” browser signals do not have a uniform standard and do not otherwise change this site’s operation.
9. UK and European visitors
Where the UK GDPR or GDPR applies, you may request access, correction, erasure, restriction of processing or a portable copy of information, subject to the law’s conditions. You may withdraw consent at any time where we rely on it, without affecting processing that was lawful before withdrawal.
Right to object: You may object to processing based on legitimate interests for reasons relating to your situation. You may object to direct marketing at any time.
You may complain to the supervisory authority in your place of residence, work or the alleged infringement. UK visitors can contact the Information Commissioner’s Office. EU/EEA visitors can find their authority through the European Data Protection Board’s directory. These rights are not limited by the Wyoming governing-law provision in our Terms of Use.
10. How to exercise your rights
Send a request to info@rafmatrix.com or write to RAFMATRIX LLC, 30 N Gould St Ste R, Sheridan, WY 82801, USA. Describe your request and provide enough information to locate the relevant records. We may ask for proportionate information to verify your identity for access, correction or deletion; please do not send identity documents unless requested through an appropriate method. An authorized agent may act for you where the law allows, with suitable evidence of authority. Opt-out requests will not be subject to identity verification beyond what the law permits.
We respond within the period required by applicable law, generally one month under the GDPR/UK GDPR and 45 calendar days for covered CCPA access, correction or deletion requests. Where a lawful extension is needed, we will explain it within the original period. If a request is declined, we will provide the reason and any applicable appeal process. You may appeal by contacting the same privacy address with “Privacy appeal” in the subject. Rights may be subject to legal exceptions, including retention needed for legal obligations or claims.
11. Children
This corporate website is intended for general business information and is not directed to children. We do not knowingly collect personal information from children under 13 or, where local law sets a higher relevant threshold, below that age. If you believe a child has supplied information, contact us so we can investigate and take appropriate action.
12. Updates and contact
We may update this policy to reflect changes in the website, our practices or applicable law. The effective date above identifies the current version. Material changes will be notified as required by law.
Privacy contact: RAFMATRIX LLC
30 N Gould St Ste R, Sheridan, WY 82801, USA
info@rafmatrix.com